Privacy Information
Monolux respects our visitor’s rights to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at the Monolux Web site.

Information Collection
Monolux collects information through our Web site at several points. We collect the following information in the following ways:

  • Web server logs. Our servers track normal web information given to us by the web browser, as well as IP address.
  • Cookies. We use session-based cookies that expire as soon as you close your web browser. We also may use longer-term cookies that expire after a certain amount of time.
  • Forms. Our website contains forms for mailing lists and for placing orders. These forms collect information our users voluntarily provide.
  • External URLs. Online ads and links from within our products and documentation may contain referring information that we collect. In the case of URLs from within our products, each product’s EULA explains the type of information sent.

We do not:

  • We do not collect or store Credit Card numbers. Monolux uses 3rd party payment processors who do not pass credit card numbers back to Monolux.
  • We do not actively market our Web site or products to children under 13. We encourage children of any age to visit our Web site only with the involvement or permission of their parents.

Information Usage
We use the information collected in the following ways:

  • Mailing list information is used to email our users about information pertaining to the subject of the mailing list.
  • Customer purchase information is used to track technical support and download permissions, as well as to notify our customers of information regarding Monolux.
  • We collect and store “do not email” requests from users to use as a filter when sending out to mailing lists.
  • URL information is used to track the source of the URL and information about the product the URL originated.
  • All data in general is used when calculating aggregate statistics about the Monolux website and our products.

Data Storage and Security
Monolux stores and secures data in the following ways:

  • Credit card data is transferred only through our payment processors, using secure encryption.
  • Customer information and Mailing lists are protected on password-secured sections of our web server.
  • Monolux uses third parties for our web servers and for credit card processing. We deem these 3rd parties as adequately secure for the services they provide. However, Monolux is not responsible for loss, misuse, or alteration of collected data due to a security compromise.

 

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