The Monolux 30 day Risk-Free Money-back Guarantee
We want you as a customer! Monolux is dedicated to bringing you a quality gaming experience at a bargain price. We've set up out money-back guarantee for our customers to take the risk out of the purchase of the full-versions of our games. Here's how:

Our Entertainment Guarantee
You'll be entertained, or get a full refund!
We put a lot of hard work into our games, and we're confident you will have fun playing them. We love games with new challenges, puzzles, and exciting things to discover around every corner, and our customers have fun. But If you don't think our games are entertaining, you have 30-days to let us know and get a refund. It's that simple.

Our Quality Guarantee
You'll be thrilled with the quality of our products, or get a full refund!
We stand behind the quality of our games and have put lots of hours in to provide fun, easy to install, glitch-free games. But if you're having a problem running the game on your computer, whether or not our game is the cause, you're entitled to the 30-day refund. That's right, even if it's not our game's fault.

Our Support Guarantee
You'll have great support from us, or get a full refund!
Once you've got one of our games, you're not on your own, expected to figure everything out yourself. Our games are linked directly to monolux.com to provide you with one-click access to hints, tips, and solutions. This was an important move for us and one that we decided early-on was going to be built into our games. If you're not happy with the quality of our hints, solutions, or support, then get a refund.

Our Value Guarantee
You'll feel like you got your money's worth, or get a full refund!
Well, we've offered you the whole package: entertainment, quality, and great support, all in a single Internet download. We think it adds up to a great package, and we think you will too. But if you don't feel you've gotten your money's worth, then let us know -- you're entitled to the refund.

How To Get The Refund
If you purchased the game from our website within the last 30 days, just email us at support@monolux.com for a full refund. Monolux will need to verify you through our purchase records so please supply the full name from the credit card used to purchase the game.

Now what are you waiting for? Get one of our games today!

If you have any comments on questions about the guarantee please email support@monolux.com right away. We'd love to hear from you!

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9-25-2002